Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Closed tenderPublished 7 December 2018
Hamworthy Park Paddling Pool
Borough of PooleGBP 249,000Closing 16 December 2018Construction work for swimming pool
Closed tenderPublished 7 December 2018
Digital capability consultation
National Savings and InvestmentsGBP 40,000Closing 21 December 2018Financial consultancy, financial transaction processing and clearing-house services
Expired contract
Digital Platform
Corby Borough CouncilSupplier(s) Granicus-Firmstep LtdGBP 94,408Awarded 25 May 2018Expiring 31 May 2020Software package and information systems
Closed tenderPublished 5 December 2018
Extending Track a Repair to support contact centre agents
London Borough of HackneyGBP 50,000Closing 19 December 2018
Closed tenderPublished 5 December 2018
Telecommunications services
Crown Commercial ServiceGBP 5,000,000,000Closing 31 January 2019Helpdesk services
Awarded contract
Agent Portal / HGNT
Post Office LtdSupplier(s) Cognizant Worldwide LimitedGBP 150,000Awarded 5 December 2018
Awarded contract
IT services: consulting, software development, Internet and support
Merseyrail Electrics 2002 LtdDevelopment of transaction processing and custom software
Closed tenderPublished 28 November 2018
IT services: consulting, software development, Internet and support
London North Eastern Railway LimitedGBP 2,300,000Closing 31 December 2018IT services: consulting, software development, Internet and support
Closed tenderPublished 27 November 2018
Marketing Assets System
Durham UniversityGBP 150,000Closing 4 January 2019Document creation, drawing, imaging, scheduling and productivity software package
Awarded contract
IT services: consulting, software development, Internet and support
London North Eastern Railway LimitedIT services: consulting, software development, Internet and support
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Awarded contract
The Provision of Business Process & Customer Support Services
Fáilte Ireland-National Tourism Development AuthorityBusiness and management consultancy and related services
Closed tenderPublished 22 November 2018
New Livin website
LivinGBP 40,000Closing 6 December 2018
Closed tenderPublished 22 November 2018
RSSB2722 - T1158 - Assessing the Case for Implementing a Long-Term Gauging Strategy
Rail Safety and Standards Board LtdGBP 142,500Closing 21 December 2018Research and development services and related consultancy services
Expired contract
Business and management consultancy and related services
Fáilte Ireland-National Tourism Development AuthoritySupplier(s) Capita Customer Solutions LtdAwarded 20 November 2018Expiring 25 October 2023Business and management consultancy and related services
Closed tenderPublished 21 November 2018
Document creation, drawing, imaging, scheduling and productivity software package
Durham UniversityGBP 150,000Closing 4 January 2019Document creation, drawing, imaging, scheduling and productivity software package
Stale Pre-tenderPublished 16 November 2018
Communication and multimedia software package
Golding Homes LtdGBP 300,000Telecommunications services
Expired contract
1-683 Driver intentions and behaviours - improving the evidence base
National Highways LimitedSupplier(s) TRL LimitedGBP 145,000Awarded 12 November 2018Expiring 31 March 2020Research and development services and related consultancy services
Closed tenderPublished 15 November 2018
Test and evaluation
Home OfficeGBP 380,000,000Closing 8 January 2019Administration services
Awarded contract
RSSB Digital Engagement: Sitecore Implementation Support
Rail Safety and Standards Board LtdSupplier(s) ClerkswellGBP 150,000Awarded 14 November 2018
Awarded contract
Customer Experience and Brand Performance Tracker
Electricity Supply Board (ESB)Supplier(s) The Research Perspective LtdMarket research services

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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