Customer experience

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2,251 Customer experience notices found

Expired contract
Broadacres Infrastructure Refresh 2023
Broadacres Housing AssociationSupplier(s) Simoda LimitedGBP 350,000Awarded 22 March 2023Expiring 10 February 2026Hardware installation services
Expired contract
Award of SSP - Business Readiness Manager
Scottish GovernmentSupplier(s) Harvey Nash Consulting (Scotland) LtdGBP 204,953Awarded 14 February 2023Expiring 26 January 2024IT services: consulting, software development, Internet and support
Expired contract
T0400 Improving Freight Provision - Training
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 44,999.94Awarded 14 February 2023Expiring 14 June 2023Development consultancy services
Closed tenderPublished 13 February 2023
Customer Research Partner
RiversideGBP 713,000Closing 15 March 2023Customer satisfaction survey
Closed tenderPublished 13 February 2023
Customer Research Partner
RiversideGBP 600,000Closing 15 March 2023Customer satisfaction survey
Closed tenderPublished 13 February 2023
2023_Global - Think Customer
British CouncilClosing 13 March 2023Business and management consultancy and related services
Closed tenderPublished 10 February 2023
Customer Satisfaction Survey
East Suffolk CouncilClosing 3 March 2023Customer satisfaction survey
Closed tenderPublished 10 February 2023
Technical support outputs for the Maritime Digital Delivery Services (MDDS) (ND-0269)
Ministry of DefenceGBP 4,986,160Closing 24 February 2023
Awarded contract
Technical Architecture Capability
Department for EducationSupplier(s) MADE TECH LIMITEDGBP 3,000,000Awarded 9 February 2023
Expired contract
Website Consolidation Project
Stonewater LtdSupplier(s) MANIFESTO DIGITAL LIMITEDGBP 180,000Awarded 31 January 2022Expiring 30 January 2025World wide web (www) site design services
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Closed tenderPublished 7 February 2023
DP For the Provision of UiPath Robotic Process Automation (RPA) to Generate Savings
Birmingham City CouncilGBP 1,500,000Closing 21 February 2023
Awarded contract
Professional Services Customer Insight Platform (CIP)
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedGBP 6,700,000Awarded 6 February 2023
Stale Pre-tenderPublished 3 February 2023
Modern Contact Centre Market Engagement
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software package
Stale Pre-tenderPublished 31 January 2023
2023_Global - Think Customer
British CouncilGBP 2,000,000Research and development services and related consultancy services
Closed tenderPublished 30 January 2023
Contact Centre Services
Transport for WalesGBP 1,500,000Closing 1 March 2023Call centre
Closed tenderPublished 24 January 2023
The Provision of Journey Planning Service for TfGM
Transport for Greater ManchesterGBP 400,000Closing 27 February 2023IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 20 January 2023
Treaty System Pre-Market Engagement
POOL REINSURANCE COMPANY LIMITEDSoftware-related services
Closed tenderPublished 18 January 2023
SMP Alliance- M62 J20-25 - Cross Carriageway Ducting
National Highways LimitedGBP 50,000Closing 27 January 2023Construction and ancillary works for telephone and communication lines
Closed tenderPublished 16 January 2023
SERVICE DESIGN AND CUSTOMER EXPERIENCE
Civil Aviation AuthorityGBP 250,000Closing 30 January 2023
Stale Pre-tenderPublished 13 January 2023
Website & App Development and Support including provision of SEO and content services
London North Eastern Railway LimitedIT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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