Closed tender

Customer Satisfaction Survey

Details

Topic
Customer satisfaction survey
Published
10 February 2023
Submission
3 March 2023

Tender description

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience. Additional information: The tender documentation is free to access on the following link. https://in-tendhost.co.uk/eastsuffolk Is a Recurrent Procurement Type? : No

Timeline

  1. Completed: Tender published10 February 2023
    Current notice
  2. Completed: Submission date3 March 2023

About the buyer

East Suffolk Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

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Decision makers

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