Customer Satisfaction Survey
Details
- Buyer
- East Suffolk Council
- Topic
- Customer satisfaction survey
- Published
- 10 February 2023
- Submission
- 3 March 2023
- Source
- uk:contracts_finder
Tender description
The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience. Additional information: The tender documentation is free to access on the following link. https://in-tendhost.co.uk/eastsuffolk Is a Recurrent Procurement Type? : No
Timeline
- Completed: Tender published10 February 2023Current notice
- Completed: Submission date3 March 2023
About the buyer
East Suffolk Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@east-suffolk-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@east-suffolk-council.gov |
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