Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Closed tenderPublished 21 April 2023
BEST Transformation Programme Delivery Partner NCC830B
Northumberland County CouncilClosing 3 May 2023
Awarded contract
Ticketing, Marketing, Fundraising & CRM Software solution
Telford and Wrekin CouncilSupplier(s) Spektrix LimitedGBP 150,000Awarded 29 March 2023Internet or intranet client application development services
Awarded contract
Customer Experience Platform
Norfolk County CouncilSupplier(s) GOSS INTERACTIVE LIMITEDGBP 1,468,115Awarded 4 April 2023Software package and information systems
Closed tenderPublished 14 April 2023
The Development of Options for a future Technology Stack for Housing Call Centre's
Lambeth London Borough CouncilClosing 28 April 2023Database and operating software package
Stale Pre-tenderPublished 13 April 2023
London Cycle Hire Scheme
Transport for LondonRepair and maintenance services
Closed tenderPublished 13 April 2023
High Speed Two (HS2) Limited, Phase One Stations - Framework Agreement for HS2 Customer Information & Signage
High Speed Two (HS2) LtdGBP 24,302,895Closing 15 June 2023Permanent message signs
Awarded contract
Lead Consultant for SecOps Modules (Vulnerability Response and Integration with SN)
Department For Work and Pensions (DWP)Supplier(s) FLYFORM LTDGBP 96,000Awarded 11 April 2023
Expired contract
Award of PMO Assurance Manager
Scottish GovernmentSupplier(s) ASA Recruitment (Quick Quotes)GBP 191,874Awarded 11 April 2023Expiring 15 December 2023IT services: consulting, software development, Internet and support
Closed tenderPublished 11 April 2023
Input and Output Communications
HM Revenue & Customs (HMRC)GBP 140,000,000Closing 9 June 2023Short Message Service (SMS) services
Awarded contract
Provision of Internal Audit Services
National Transport AuthoritySupplier(s) Deloitte Ireland LLP, RSM Northern Ireland (UK) LimitedAwarded 5 April 2023Accounting and auditing services
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Closed tenderPublished 5 April 2023
Digital Market Intelligence Support
National Savings and InvestmentsGBP 200,000Closing 8 May 2023Market research services
Awarded contract
Shannon Airport is seeking a suitable partner to build both a new Shannon Airport website and a new booking engine ecommerce functionality provider to further drive customer and digital innovatio
Shannon Airport Authority DACSupplier(s) KMP Associates Limited t/a AeroParkerAwarded 4 April 2023World wide web (www) site design services
Closed tenderPublished 31 March 2023
Provision of a Sports Pitch Allocation System
Dun Laoghaire Rathdown County CouncilClosing 28 April 2023Sporting services
Expired contract
TTWO0208 Customer Experience Regimes Analysis Specialist
Department for Transport (DFT)Supplier(s) OVE ARUP & PARTNERS LIMITEDGBP 100,000Awarded 30 March 2023Expiring 31 August 2023Research consultancy services
Closed tenderPublished 28 March 2023
23/009 - Customer Experience Programme
Uisce ÉireannClosing 1 May 2023Research and experimental development services
Awarded contract
Leisure App Replacement with the Provision of the MyFit App
Durham County CouncilSupplier(s) Innovatise LimitedGBP 237,325Awarded 24 March 2023IT services: consulting, software development, Internet and support
Awarded contract
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
HM Revenue & Customs (HMRC)Supplier(s) Sodexo LtdGBP 184,500,000Awarded 21 March 2023Port management services
Expired contract
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
HM Revenue & Customs (HMRC)Supplier(s) Sodexo LtdGBP 184,500,000Awarded 1 July 2023Expiring 30 June 2026Supply services of commercial or industrial workers
Expired contract
Award of SSP - EPM Process Lead
Scottish GovernmentSupplier(s) Harvey Nash Consulting (Scotland) LtdGBP 244,718Awarded 9 March 2023Expiring 29 March 2024IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 22 March 2023
Delay Repay Platform development, support & management PIN Only
London North Eastern Railway LimitedIT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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