Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Awarded contract
22/011 - Provision of Customer Experience Measurement and Insight Programme
Gas Networks IrelandSupplier(s) W5 Marketing Intelligence LimitedEUR 2,000,000Awarded 8 October 2023Business and management consultancy and related services
Awarded contract
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage
ErviaAwarded 4 October 2023Survey design services
Awarded contract
Input and Output Communications
HM Revenue & Customs (HMRC)Supplier(s) Restore DIgital LimitedGBP 140,000,000Awarded 2 October 2023Expiring 1 October 2030Scanning services
Closed tenderPublished 3 October 2023
NW2659 - App Development Services
NORTHUMBRIAN WATER GROUP LIMITEDGBP 1,500,000Closing 17 October 2023Software programming and consultancy services
Expired contract
RM1043.8-1-LONDON BOROUGH OF WALTHAM FOREST - Digital and Data strategies 2024-27
London Borough of Waltham ForestSupplier(s) Methods Business and Digital Technology Ltd110,000Awarded 20 November 2023Expiring 20 March 2024
Awarded contract
Visa and Citizenship Application Services (VCAS) - Lot 4
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGBP 271,000,000Awarded 30 August 2023General public services
Awarded contract
Visa and Citizenship Application Services - Lot 4 - Asia and Asia Pacific
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGBP 271,000,000Awarded 30 August 2023Expiring 29 August 2027General public services
Expired contract
RFQ - National Measurement System SURVEY for Private Businesses
National Physical LaboratorySupplier(s) Team Telemarketing LtdGBP 76,225Awarded 1 December 2022Expiring 31 March 2024Survey conduction services
Closed tenderPublished 25 September 2023
Lead Marketing Communications — Strategic and Creative; Digital Marketing Communications and Direct Customer Experience Marketing
London North Eastern Railway LimitedGBP 6,900,000Closing 26 October 2023Direct marketing services
Closed tenderPublished 20 September 2023
Search, Merchandising and Recommendations Tool
Ordnance SurveyGBP 70,000Closing 13 October 2023Software consultancy services
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Awarded contract
Implementation of Enterprise Service Management Solution
New City CollegeAwarded 12 September 2023Software implementation services
Expired contract
Customer Experience Consultant for BEST Service to Customers
Northumberland County CouncilSupplier(s) KMTP LimitedAwarded 25 September 2023Expiring 31 March 2024
Stale Pre-tenderPublished 4 September 2023
Pre Market Engagement for the provision of a City & Neighbourhood Services Case Management Solution
Belfast City CouncilMiscellaneous software package and computer systems
Expired contract
Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedGBP 1,250,000Awarded 4 September 2023Expiring 3 September 2025IT services: consulting, software development, Internet and support
Expired contract
Managed Support Service for Admissions and NISTR
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedGBP 509,576Awarded 1 June 2023Expiring 30 April 2024System and support services
Awarded contract
ACHA Transformation Consultancy Services
Argyll Community Housing Association LtdSupplier(s) Arneil JohnstonGBP 52,430Awarded 30 August 2023Business and management consultancy and related services
Stale Pre-tenderPublished 29 August 2023
NCC1109 The Maltings Construction Contractor
Northumberland County CouncilConstruction work
Expired contract
Customer Journey Mapping 2023
National Highways LimitedSupplier(s) PricewaterhouseCoopers LLPGBP 400,000Awarded 31 July 2023Expiring 31 July 2025Research services
Stale Pre-tenderPublished 21 August 2023
ScotRail Finance, Payroll and Customer Experience Services
ScotRail Trains LimitedOffice-support services
Stale Pre-tenderPublished 17 August 2023
Uninsured Loss Recovery Service
Devon & Cornwall PoliceLegal services

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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