Expired contract
Customer Journey Mapping 2023
Details
- Supplier(s)
- PricewaterhouseCoopers LLP
- Value
- GBP 400,000
- Duration
- 2 years
- Topic
- Research services
- Published
- 29 August 2023
- Source
- uk:contracts_finder
Tender description
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Timeline
- Completed: Award date31 July 2023
- Completed: Award published29 August 2023Current notice
- Completed: Contract expiry date31 July 2025
About the buyer
National Highways Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73110000 · Research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov |
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