Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 26 September 2017
Financial and insurance services
NHS Business Services AuthorityGBP 47,500,000Closing 1 November 2017Financial transaction processing and clearing-house services
Closed tenderPublished 25 September 2017
INVITATION TO TENDER FOR THE INTERNAL REDESIGN OF ALLIANCE HOMES GROUP HEAD OFFICE, MARTINGALE WAY, PORTISHEAD
Alliance HomesClosing 3 November 2017Architectural design services
Closed tenderPublished 21 September 2017
Kitchen or restaurant conversion
TUCO LtdGBP 30,000,000Closing 27 October 2017Design consultancy services
Closed tenderPublished 20 September 2017
Digital Transformation using Salesforce
RiversideClosing 4 October 2017
Closed tenderPublished 20 September 2017
Digital Transformation using Salesforce
RiversideClosing 4 October 2017
Closed tenderPublished 14 September 2017
Design, Manufacture, Supply and Installtion of a specialist Kitchen and Servey Counter
Warrington Borough CouncilClosing 22 September 2017
Closed tenderPublished 14 September 2017
Design, Manufacture, Supply and Installtion of a specialist Kitchen and Servey Counter
Warrington Borough CouncilGBP 80,000Closing 29 September 2017Kitchen or restaurant conversion
Closed tenderPublished 8 September 2017
Recruitment Platform for Government Beta
Civil Service Human Resources (CSHR)GBP 2,200,000Closing 22 September 2017
Expired contract
Market research services
National Savings and InvestmentsSupplier(s) Discovery Research LtdGBP 250,000Awarded 6 September 2017Expiring 1 September 2018Market research services
Closed tenderPublished 6 September 2017
Digital Discovery: Explore the need to modernise customer management systems
Metropolitan Thames Valley HousingGBP 35,000Closing 20 September 2017
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Stale Pre-tenderPublished 1 September 2017
Business services: law, marketing, consulting, recruitment, printing and security
NORTHERN POWERGRID (NORTHEAST) PLC, Northern Powergrid (Yorkshire) PlcExhibition equipment
Closed tenderPublished 25 August 2017
MVDC - SF - Customer Transaction Management System
SE Shared ServicesGBP 225,000Closing 2 October 2017Customer Relation Management software development services
Closed tenderPublished 25 August 2017
TEN-1718-008 Member VoC and Consumer research
National Employment Savings Trust (NEST) CorporationClosing 8 September 2017Market research services
Stale Pre-tenderPublished 25 August 2017
Guidance services
Leeds City CouncilGBP 4,500,000Legal advisory and information services
Closed tenderPublished 24 August 2017
Software package and information systems
One Housing GroupGBP 400,000Closing 25 September 2017Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Awarded contract
Customer Relation Management software package
Northumbrian Water LimitedInformation systems
Expired contract
Audio-visual equipment
The National College for High Speed RailSupplier(s) WSi GroupGBP 568,700Awarded 21 June 2017Expiring 11 June 2019Audio-visual equipment
Expired contract
Digital Signage and Wayfinding
The National College for High Speed RailSupplier(s) WSi GroupGBP 400,000Awarded 21 June 2017Expiring 17 May 2019Audio-visual equipment
Expired contract
1718CSTD03 Tax credits compliance interventions: customer experiences of High Risk Renewals 2017
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)GBP 47,101Awarded 8 August 2017Expiring 12 January 2018Research and experimental development services
Stale Pre-tenderPublished 17 August 2017
Parking Enforcement
London Borough of Barnet CouncilGBP 80,000,000Closing 16 September 2017Parking services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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