Call centre

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1,182 Call centre notices found

Expired contract
DDaT21303 - UKRI Provision of Call Cetnre
UK Shared Business Services - UKSBSSupplier(s) Logicalis UK LimitedGBP 34,254.1Awarded 1 June 2021Expiring 3 November 2021Software package and information systems
Closed tenderPublished 25 June 2021
British Museum Ticketing System
British MuseumGBP 1Closing 30 July 2021Sales or marketing software package
Closed tenderPublished 18 June 2021
Irwell Valley Out of Hours call centre support
Irwell Valley HomesClosing 19 July 2021Call centre
Closed tenderPublished 18 June 2021
Irwell Valley Out of Hours call centre support
Irwell Valley HomesGBP 120,000Closing 19 July 2021Call centre
Closed tenderPublished 17 June 2021
Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems
Scotland ExcelGBP 4,000,000Closing 15 July 2021Cash registers
Closed tenderPublished 17 June 2021
Provision of Online Payments, Cashless Catering, Kitchen Management and Nutritional Systems
Scotland ExcelGBP 1,200,000Closing 15 July 2021Point of sale (POS) software package
Closed tenderPublished 16 June 2021
TfL 95743 Contact Centre Outsourced Services FWC
Transport for LondonClosing 3 September 2021Business services: law, marketing, consulting, recruitment, printing and security
Expired contract
International Student Conversion
Ulster UniversityGBP 160,000Expiring 1 August 2023
Closed tenderPublished 15 June 2021
International Student Conversion
Ulster UniversityGBP 160,000Closing 24 June 2021
Awarded contract
The Provision of Contact Management Services to the Central Bank of Ireland
Central Bank of IrelandSupplier(s) Forward Emphasis InternationalEUR 1,277,410Awarded 14 June 2021Call centre
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Stale Pre-tenderPublished 10 June 2021
Demand Responsive Transport (DRT) Service
Leicestershire County CouncilTransport services (excl. Waste transport)
Awarded contract
The provision of Contact Management Services to the Central Bank of Ireland
Central Bank of IrelandAwarded 10 June 2021Call centre
Closed tenderPublished 9 June 2021
Patient/Citizen Communications & Engagement Solutions
NHS Shared Business ServicesGBP 130,000,000Closing 16 July 2021Data-transmission equipment
Awarded contract
Cloud Based Telephony System for Cobalt and South Liverpool Homes 2021 — 26
Cobalt HousingSupplier(s) Dialpad IncGBP 357,255Awarded 7 June 2021Telecommunications services
Closed tenderPublished 27 May 2021
Customer Services Assistant (Contact Centre) x3 27May21 DB
Sandwell Metropolitan Borough CouncilGBP 5,000Closing 1 June 2021Customer services
Awarded contract
ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing AssociationSupplier(s) Orbis Project LtdGBP 250,000Awarded 12 May 2021Call centre
Awarded contract
Contact Centre Services
University of NottinghamSupplier(s) SERCO LIMITEDGBP 350,000Awarded 18 June 2021Call centre
Expired contract
CALL CENTRE TENDER
University of BedfordshireSupplier(s) Orbis Project LtdGBP 16,309.8Awarded 13 May 2021Expiring 30 September 2021Call centre
Awarded contract
Emergency Call Centre - Incident Room
Iarnród Eireann-Irish RailAwarded 17 May 2021Crisis management services
Expired contract
Out of Hours Call Centre
Luton CouncilSupplier(s) Orca Business Support LimitedGBP 5,000Awarded 12 May 2021Expiring 31 August 2021

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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