Call centre

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1,182 Call centre notices found

Closed tenderPublished 1 November 2021
Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilClosing 11 February 2022Call centre
Closed tenderPublished 26 October 2021
Customer Services Assistant PH 26.10.21
Sandwell Metropolitan Borough CouncilGBP 5,221Closing 29 October 2021Supply services of personnel including temporary staff
Awarded contract
Renewal of SIP Telephone System
NHS Wales - Shared Services PartnershipSupplier(s) Gamma Telecom LTDGBP 319,200Awarded 20 October 2021Telecommunications system
Closed tenderPublished 18 October 2021
WAS-ITT-48409 - Refurbishment of the ground floor spare space at Ty Elwya
NHS Wales - Shared Services PartnershipClosing 1 November 2021Construction work for buildings relating to emergency services
Closed tenderPublished 12 October 2021
Out of Hours Call Centre Services
B3 Living LtdGBP 200,000Closing 30 November 2021Call centre
Closed tenderPublished 12 October 2021
Out of Hours Call Centre Services
B3 Living LtdGBP 200,000Closing 30 November 2021Call centre
Closed tenderPublished 8 October 2021
Provision of Call Centre Helpline Services
Central Statistics OfficeClosing 22 November 2021Telephone-answering services
Closed tenderPublished 4 October 2021
Recruitment Agency Services
The Police & Crime Commissioner for WarwickshireGBP 500,000Closing 4 November 2021Recruitment services
Expired contract
Workforce Management (WFM) - a call centre workforce management solution and Quality Management (QM) - RM6100, lot 3a
HM Land Registry (HMLR)Supplier(s) Softcat PLCGBP 816,944Awarded 28 September 2021Expiring 13 October 2023IT services: consulting, software development, Internet and support
Expired contract
BHCC Out of Hours Repairs Call Centre
Brighton and Hove City CouncilSupplier(s) Mears Limited trading as Mears New HomesGBP 88,118Awarded 22 September 2021Expiring 30 September 2023Call centre
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Closed tenderPublished 16 September 2021
The Provision of Integrated Urgent Care Services on behalf of the South West London Integrated Care System
NHS Shared Business ServicesGBP 81,872,366Closing 12 November 2021Health and social work services
Closed tenderPublished 15 September 2021
The Provision of Integrated Urgent Care Services on behalf of the South West London Integrated Care System
NHS Shared Business ServicesClosing 29 October 2021Health and social work services
Closed tenderPublished 6 September 2021
SSE Airtricity - Contact Centre as a Service (CCaaS)
SSE Services plcClosing 8 October 2021Internet services
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Teleperformance LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Expired contract
HDC 418 Call Centre Project
Harborough District CouncilSupplier(s) Entec Si LtdGBP 285,900Awarded 5 July 2021Expiring 31 March 2023Business and management consultancy and related services
Expired contract
Community Alarm and Telecare Service
Royal Borough of Kingston upon ThamesSupplier(s) TUNSTALL HEALTHCARE (UK) LIMITEDGBP 248,110.63Awarded 26 February 2020Expiring 30 March 2023Miscellaneous medical devices and products
Closed tenderPublished 25 August 2021
WCC DRT West Midlands
Warwickshire County CouncilGBP 1,500,000Closing 24 September 2021Software-related services
Closed tenderPublished 25 August 2021
WCC DRT Service West Warwick
Warwickshire County CouncilClosing 24 September 2021Non-scheduled passenger transport
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Hinduja Global Solutions UK LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Stale Pre-tenderPublished 16 August 2021
The Provision of Integrated Urgent Care Services on behalf of the South West London Integrated Care System
NHS Shared Business ServicesClosing 28 August 2021Health services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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