Call centre

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1,182 Call centre notices found

Closed tenderPublished 9 May 2022
Market Testing Questionnaire - Workforce Management Software
Durham County CouncilClosing 7 June 2022Education and training services
Closed tenderPublished 6 May 2022
Capacity Manager
Department For Work and Pensions (DWP)GBP/day 600Closing 13 May 2022
Stale Pre-tenderPublished 5 May 2022
NWL - Provision of 111 London Regional Call Handling and Clinical Advisors and CAS Clinical Assessment Service for all patients.
NHS North West London Clinical Commissioning GroupClosing 7 June 2022Health services
Stale Pre-tenderPublished 5 May 2022
Provision and Implementation of a new Cloud based telephony system and associated services (incorporating customer hub and emergency back up call centre).
Lisburn and Castlereagh City CouncilInformation technology services
Closed tenderPublished 4 May 2022
Dynamic Demanding Responsive Transport - DDRT West of England Combined Authority
West of England Combined AuthorityGBP 750,000Closing 19 May 2022Public-service buses
Awarded contract
B2G Framework: Voids services, and all associated works, supplies and services
Gold Hill Housing AssociationSupplier(s) SPS Doorguard Ltd., VPS (UK) Ltd, Orbis Project LtdGBP 100,000,000Awarded 1 May 2022Property management services of real estate on a fee or contract basis
Awarded contract
EV Infrastructure Operations & Revenue Management System
Electricity Supply Board (ESB)Supplier(s) DriivzAwarded 1 May 2022IT services: consulting, software development, Internet and support
Awarded contract
Southeastern Customer Contact Centre Services 2022-2025
London and South Eastern Railway Ltd15,000,000Awarded 1 April 2022Customer services
Awarded contract
WHC - Call Monitoring and Out of Hours Call Centre
Welwyn Hatfield Borough Council800,000Awarded 25 April 2022Call centre
Expired contract
Call Centre for Clearing Operation and Marketing Campaigns
University of BedfordshireSupplier(s) Orbis Project LtdGBP 17,781.36Awarded 22 April 2022Expiring 15 September 2022Call centre
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Stale Pre-tenderPublished 19 April 2022
Provision of a Governance Risk Compliance Tool
Foreign, Commonwealth and Development OfficeSecurity software package
Closed tenderPublished 19 April 2022
Provision of a Governance Risk Compliance Tool
Foreign, Commonwealth and Development OfficeClosing 10 May 2022Security software package
Closed tenderPublished 13 April 2022
Support and Maintenance of an Alcatel Lucent Voice System and OmniTouch Contact Centre (CCS)
Dun Laoghaire Rathdown County CouncilClosing 5 May 2022Public-telephone services
Closed tenderPublished 11 April 2022
Future Delivery of Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service to Council
Mid and East Antrim Borough CouncilGBP 3,290,000Closing 15 July 2022Parking meters
Stale Pre-tenderPublished 8 April 2022
Softmarket test - Telephone systems
Cambridgeshire County CouncilClosing 26 April 2022Networks
Closed tenderPublished 8 April 2022
Softmarket test - Telephone systems
Cambridgeshire County CouncilClosing 25 April 2022Networks
Closed tenderPublished 1 April 2022
AACS Software, Ongoing Support, Maintenance and Hardware
HOUSES OF PARLIAMENTGBP 6,500,000Closing 12 May 2022Security software development services
Closed tenderPublished 1 April 2022
STC1161 - AACS Software, Ongoing Support, Maintenance and Hardware
The Office of the Leader of the House of Lords, Office of the Leader of the House of CommonsGBP 6,500,000Closing 12 May 2022Repair and maintenance services of security equipment
Awarded contract
PNC GATEWAY for FCC-50656
Cheshire ConstabularySupplier(s) CIVICA UK LIMITEDPound Sterling (GBP) 4,058.21Awarded 1 April 2022
Closed tenderPublished 1 April 2022
STC1161 - Automatic Access Control System (AACS) Software, Ongoing Support, Maintenance and Hardware
Parliament UKClosing 12 May 2022Repair and maintenance services of security equipment

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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