Call centre

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1,182 Call centre notices found

Closed tenderPublished 22 June 2022
Out of Hours Call Centre
OptivoGBP 1,568,000Closing 25 July 2022Call centre
Expired contract
Northern Housing Consortium (NHC) Technology Enabled Care Services (TECS) Framework - Lot 3.4: Call Centre Monitoring Equipment Servicing, Maintenance and Repair
Durham County CouncilSupplier(s) TUNSTALL HEALTHCARE (UK) LIMITEDGBP 100,640Awarded 31 March 2022Expiring 31 March 2024Maintenance services of telecommunications equipment
Closed tenderPublished 22 June 2022
Out of Hours Call Centre
OptivoClosing 25 July 2022Call centre
Awarded contract
CP1436-17A Call Centre Services
Devon County CouncilSupplier(s) Netcall Technology LimitedGBP 1,585,000Awarded 8 August 2017Expiring 31 August 2027Call centre
Closed tenderPublished 20 June 2022
NHS Volunteer Responder Programme Management
NHS EnglandGBP 30,000,000Closing 20 July 2022Health services
Closed tenderPublished 17 June 2022
Call Centre Technology
West Yorkshire Combined AuthorityClosing 10 July 2022Communication software package
Expired contract
HDC 475 Call Centre system
Harborough District CouncilSupplier(s) Talkdesk, IncGBP 56,474Awarded 16 May 2022Expiring 15 May 2024Communication and multimedia software package
Expired contract
Bow Met Call Centre Alteration Works
Metropolitan Police ServiceSupplier(s) Baxall Construction LimitedGBP 919,800.78Awarded 22 April 2022Expiring 22 December 2022Construction work
Closed tenderPublished 10 June 2022
Tender for the Future Delivery of Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service to Mid & East Antrim Borough Council
Mid and East Antrim Borough CouncilGBP 1,410,000Closing 27 July 2022Car park management services
Expired contract
Call Centre Workforce Management System
Wirral Metropolitan Borough CouncilSupplier(s) Noble SystemsGBP 5,130Awarded 9 June 2022Expiring 16 April 2023
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Closed tenderPublished 8 June 2022
Tender for the provision of Car Park Management/Off-Street Parking Enforcement and Penalty Charge Notice Processing Service for Mid & East Antrim Borough Council
Mid and East Antrim Borough CouncilClosing 24 August 2022
Expired contract
Tender for the provision of Car Park Management/Off-Street Parking Enforcement and Penalty Charge Notice Processing Service for Mid & East Antrim Borough Council
Mid and East Antrim Borough CouncilExpiring 31 October 2025
Closed tenderPublished 27 May 2022
TfL 95743 Contact Centre Outsourced Services Framework
Transport for LondonClosing 1 July 2022Call centre
Closed tenderPublished 25 May 2022
Dynamic Demanding Responsive Transport - DDRT West of England Combined Authority
West of England Combined AuthorityGBP 1,000,000Closing 29 June 2022Public-service buses
Closed tenderPublished 25 May 2022
Dynamic Demanding Responsive Transport - DDRT West of England Combined Authority
West of England Combined AuthorityGBP 1,000,000Closing 17 June 2022Public-service buses
Expired contract
DWP Azure Professional Architecture Support Service
Department For Work and Pensions (DWP)Supplier(s) Sol-Tec LtdGBP 900,000Awarded 24 January 2022Expiring 23 January 2024Information technology services
Expired contract
Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling
NHS EnglandSupplier(s) Hinduja Global Solutions UK LimitedGBP 25,000,000Awarded 21 March 2022Expiring 21 September 2022Telecommunications system
Expired contract
Hosted Call Centre Service for Clearing
University of DerbySupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDGBP 103,400.27Awarded 5 May 2022Expiring 4 May 2025Telephone and data transmission services
Awarded contract
Framework Agreement for Network of Employability Support and Training – Vocational Training Framework 2022-2026
Capital City Partnership
Supplier(s)
12 suppliers
City of Glasgow College
CodeClan Ltd
Direct Partners Ltd
Edinburgh College
Forth Valley College
GTG Training Limited
GTS Solutions CIC
PEOPLEPLUS GROUP LIMITED
Raeburn Training Ltd
The Cyrenians Ltd
Training for Care
Triage Central Limited
GBP 9Awarded 22 April 2022Education and training services
Closed tenderPublished 12 May 2022
Gas Servicing & Repairs Framework Agreement
Bolton NHS Foundation TrustGBP 175,000,000Closing 13 June 2022Gas appliance maintenance services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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