Call centre

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511 Call centre awards found

Expired contract
TfL 93781 Mystery Shopping and Customer Satisfaction Survey for Call Centre
Transport for LondonSupplier(s) BPA QualityGBP 600,000Awarded 25 January 2018Expiring 31 March 2023Research services
Expired contract
Smart Card Production and Management Contract
Gloucestershire County CouncilSupplier(s) Applied Card Technologies limitedGBP 576,000Awarded 4 January 2018Expiring 3 January 2023Software package and information systems
Awarded contract
Software package and information systems
Gloucestershire County CouncilSupplier(s) Applied Card Technologies limitedGBP 570,667Awarded 4 January 2018Software package and information systems
Awarded contract
Telecommunications equipment and supplies
ESPO
Supplier(s)
4 suppliers
DCRS Limited
Radiocoms Systems Ltd
Rocom Ltd
Select Service Telecommunications Ltd
GBP 4,000,000Awarded 3 January 2018Wireless telecommunications system
Expired contract
393i_17 Supply of Telecommunications Equipment
ESPO
Supplier(s)
4 suppliers
DCRS Limited
Radiocoms Systems Ltd
Rocom Ltd
Select Service Telecommunications Ltd
GBP 4,000,000Awarded 2 January 2018Expiring 31 March 2019Radio and multiplex equipment
Expired contract
Big Lottery Fund Mitel Software Assurance Annual License Renewal for Telephone System
The National Lottery Community FundSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDGBP 17,100Awarded 20 December 2017Expiring 1 February 2019License management software package
Awarded contract
Call centre
Network RailSupplier(s) Echo Managed Services LtdGBP 6,538,152Awarded 12 December 2017Call centre
Awarded contract
Telephone-answering services
Luton CouncilSupplier(s) Doro Care (UK) LimitedGBP 210,000Awarded 16 November 2017Telephone-answering services
Expired contract
Field Staff Support Service Solution Phase 1
Office for National StatisticsSupplier(s) Ernst & Young LLP (EY)GBP 59,100Awarded 12 November 2017Expiring 8 December 2017Business services: law, marketing, consulting, recruitment, printing and security
Expired contract
Refurbishment of Callflex Office Accomodation
Yorkshire Ambulance Service NHS TrustSupplier(s) R H FullwoodGBP 41,747Awarded 1 November 2017Expiring 22 December 2017Repair and maintenance services
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Awarded contract
Digital Discovery: Explore the need to modernise customer management systems
Metropolitan Thames Valley HousingSupplier(s) THE4OC LIMITEDGBP 29,385Awarded 30 October 2017
Expired contract
Call centre
Iarnród Eireann-Irish RailSupplier(s) Capita Customer Solutions LtdAwarded 20 October 2017Expiring 4 October 2020Customer-care services
Expired contract
Public security services
County Durham and Darlington NHS Foundation TrustSupplier(s) SKYGUARD LIMITEDGBP 97,410Awarded 26 September 2017Expiring 31 August 2022Public security services
Expired contract
Managed Lone Worker System
County Durham and Darlington NHS Foundation TrustSupplier(s) SKYGUARD LIMITEDGBP 97,410Awarded 26 September 2017Expiring 1 October 2019Public security, law and order services
Expired contract
Telecommunications services
Procurement for Housing
Supplier(s)
8 suppliers
4NET TECHNOLOGIES LTD
Britannic Technologies Limited
Daisy Communications Limited
Exsel Group Ltd
Millgate Computer Systems Ltd
PCI Services Limited
Redcentric Solutions Ltd
Social Telecoms CIC
GBP 35,000,000Awarded 20 September 2017Expiring 30 August 2021Installation of telecommunications equipment
Expired contract
YAS 28 2017_18 Call Centre Headsets
Yorkshire Ambulance Service NHS TrustSupplier(s) Media & Communications LtdGBP 104,000Awarded 14 September 2017Expiring 13 September 2019
Awarded contract
Blue Badge: Discovery / Alpha
Department for Transport (DFT)Supplier(s) VALTECH LIMITEDGBP 375,600Awarded 17 August 2017
Expired contract
Call centre
Devon County CouncilSupplier(s) Netcall Technology LimitedAwarded 8 August 2017Expiring 2 July 2024Call centre
Awarded contract
Call centre
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) Energy Saving TrustGBP 1,384,407Awarded 8 August 2017Call centre
Awarded contract
CP1436-17A Call Centre Services
Devon County CouncilSupplier(s) Netcall Technology LimitedGBP 1,585,000Awarded 8 August 2017Expiring 31 August 2027Call centre

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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