Inpatient caseworker support and advice pilot

Tender description

- Information and advice on various matters such as finances, housing, benefits (including personal independent payments (PIPs)), relationship breakdowns - In-patient ward attendance two days per week at two locations (2 days at Peterborough Cavell Centre and 2 days at Fulbourn Inpatient wards) covering both adult and older adult inpatient wards) Lot 1: - Information and advice on various matters such as finances, housing, benefits (including personal independent payments (PIPs)), relationship breakdowns - In-patient ward attendance two days per week at two locations (2 days at Peterborough Cavell Centre and 2 days at Fulbourn Inpatient wards) covering both adult and older adult inpatient wards) - Provider to work efficiently with the relevant teams across CPFT where necessary (such as crisis teams) and work in a flexible way to maximise the effect of the new service - Continuation of service as inpatients are discharged into the community as and when required, through for example handover work to care coordinator and/or community team within an agreed timeframe - We would like the winning provider to provide some brief training to CPFT teams, for example to share awareness on key areas such as benefits etc. - CPFT evaluation will track service delivery metrics such as re-admission rates and per-patient cost and collect qualitative outcomes through PROMs, patient satisfaction surveys, pre- and post-intervention questionnaires, and staff feedback on workload and service impact - Ideally, we are looking for a provider that would meet the Advice Quality Standard