Social Media Management Software
Details
- Supplier(s)
- Sprout Social Inc
- Value
- £181,907.01
- Duration
- 3 years
- Topic
- Software-related services
- Published
- 4 November 2026
- Source
- uk:contracts_finder
Tender description
The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.
Timeline
- Completed: Award date25 October 2026
- Completed: Award published4 November 2026Current notice
- Next: Contract expiry date24 October 2029in 3 years
About the buyer
NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk.
Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov |
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