Awarded contract

Rail Replacement Service Ticket Acceptance Service Routes

Details

Supplier(s)
Cardiff City Transport Services Limited T/A Cardiff Bus
Value
£794,132.96
Duration
5 years
Topic
Road transport services
Published
5 October 2026

Tender description

Transport for Wales Rail Limited (TfWRL) intends to award contracts directly to specified bus operators to establish ticket acceptance arrangements during planned and unplanned rail service disruption. The contracts will enable customers holding valid rail tickets or eligible concessionary rail passes to travel on designated scheduled local bus services where those services provide a suitable alternative to the disrupted rail route. The arrangements may be activated as required to support Rail Replacement Services for pre-planned, emergency and ad hoc issues arising e.g. create spare capacity (disruption events), helping TfWRL maintain customer journeys, support integrated public transport and reduce the need for dedicated rail replacement vehicles where suitable existing bus services are available. ## Contract award Title: Rail Replacement Ticket Acceptance Service Routes

Timeline

  1. Completed: Award published5 October 2026
    Current notice
  2. Completed: Award date5 October 2026
  3. Next: Contract expiry date31 October 2031in 5 years

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team.

Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

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