Awarded contract

North West London Primary Care Enhanced Community Services

Details

Supplier(s)
West London Mental Health
Value
£16,043,417
Topic
Health services
Published
28 September 2026

Tender description

The North West London Enhanced Services Single Offer provides a range of community-based services for patients registered with Hounslow GP practices, delivered through GP practices and Primary Care Network (PCN) hubs. The services are designed to provide timely, high-quality care closer to home, reduce avoidable hospital activity and improve patient outcomes. The offer includes respiratory and cardiovascular diagnostics, mental health support, phlebotomy, wound care, and specialist diabetes management. Services will be delivered by appropriately trained staff in accordance with evidence-based practice, clear referral pathways, and robust clinical governance arrangements. The offer promotes equitable access, early diagnosis, prevention, proactive management of long-term conditions and integrated multidisciplinary working, with a focus on reducing health inequalities and providing personalised, patient-centred care. Lot 1: - the services to be provided are Primary Care Enhanced Services to patients that are registered with a GP surgery in the London Borough of Hounslow;<br/>- an award has been made following direct award process A;<br/>- the lifetime value of the contract is £21,727,946 excluding VAT across all the Hounslow five Primary Care Networks (PCNs) (C/O NHS West London NHS Trust)as follows:<br/>1. Brentworth PCN £3,779,950<br/>2. Chiswick PCN £2,458,579<br/>3. Feltham and Bedfont PCN £5,342,688<br/>4. Great West Road PCN £4,213,421<br/>5. Hounslow Health PCN £5,933,308<br/>- the dates between which these services are to be provided is from 01 April 2026 to 31 March 2028 (24 months). (Note that this is a retrospective start date).

Timeline

  1. Completed: Award date17 September 2026
  2. Completed: Award published28 September 2026
    Current notice

About the buyer

NHS West and North London Integrated Care Board plans and commissions health and care services across 13 London boroughs, buying as the region's healthcare commissioner. Contracts route to NHS trusts, GP practices, community and mental health providers, and voluntary groups. Central London Community Healthcare NHS Trust hosts a shared procurement service involving the ICB. The board formed in April 2026 from the merger of the North West and North Central London boards.

Over the past 5 years, most of NHS West and North London Integrated Care Board's contract awards have been in health and social work, software and information systems, and public administration and defence.

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