Customer Insight Services
Details
- Buyer
- Alliance Homes
- Supplier(s)
- Maru/edr Ltd
- Value
- £206,640
- Duration
- 11 months
- Topic
- Research services
- Published
- 24 September 2026
- Source
- uk:find_a_tender
Tender description
Provision of customer insight services which includes a Customer Research Panel, 7 x Transactional Surveys, Tenant Satisfaction Measures (TSM) Survey. This contract commences on 10th September 2026 and terminates on 9th September 2027. ## Contract award
Timeline
- Completed: Award published24 September 2026Current notice
- Completed: Award date24 September 2026
- Next: Contract expiry date9 September 2027in 10 months
About the buyer
Alliance Homes is a housing association based in Portishead, North Somerset. The association runs its own procurement. A panel usually evaluates each tender. A framework agreement may be used instead of a tender. Evaluation weighs quality and price, with social value part of the technical assessment.
Over the past 5 years, most of Alliance Homes's contract awards have been in construction work, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@alliance-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@alliance-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@alliance-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@alliance-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@alliance-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@alliance-homes.gov |
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