Crisis Resilience Fund - Eligibility & Resilience Services Interim Contract

Tender description

Hampshire County Council has awarded an interim contract for the management and delivery of services under the Department for Work and Pensions (DWP) Crisis Resilience Fund (CRF), which replaces the Household Support Fund. The CRF provides timely support to households experiencing financial hardship, helping residents meet essential living costs whilst supporting longer-term financial resilience. The contract includes eligibility assessment, crisis triage, decision-making, administration and delivery of crisis payments, financial resilience support, monitoring and reporting, partnership working, and payment administration. Services are delivered through a range of accessible channels, including online, telephone and face-to-face support. The contract was awarded for a fixed period of three months, from 1 July 2026 to 30 September 2026, to ensure continuity of service whilst Hampshire County Council completed an open procurement for the longer-term provision of CRF services (FTS Notice 2026/S 000-059817). ## Contract award