Secure Patient Transport Services Framework (2026 reopening)

Tender description

The expected outcomes of the Services will be: • Provide patients with a safe, professional, and quality service which is appropriate to their needs. • Provide the appropriate vehicle and accompanying suitably qualified and experienced staff in a timely manner. • Convey patients to the appropriate destination in a vehicle suitable for their needs, ensuring their dignity and respect. • Provide a high-quality service based on individual patient needs which meets industry best practice and NICE guidance. • Provide an efficient, easy to use booking system for Contracting Authorities to utilise to minimise delays. • Provide all appropriate paperwork and service level reports in accordance with national and local requirements. • Eliminate aborted journeys/empty vehicles to provide a financially and environmentally sustainable service. This ITT concerns the second re-opening of the Framework to new applicants.