Provision of Govmetrix CX customer feedback and citizen experience improvement platform
Details
- Topic
- Software supply services
- Published
- 30 June 2026
- Source
- uk:bluelight
Tender description
To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need. Contract to commence 1st July 2026 to expire 30th June 2029. Contract value £53,997.00 (excluding extension option).
Timeline
- Completed: Award published30 June 2026Current notice
- Completed: Award date30 June 2026
About the buyer
Kingston upon Hull City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72268000 · Software supply services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov |
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