Out of Hours Call Handling
Details
- Supplier(s)
- SPS Doorguard Limite
- Value
- £30,000
- Duration
- 1 year
- Published
- 26 June 2026
- Source
- uk:procontracts
Tender description
Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority’s own customer contact centre operating hours. The contract will cover an array of services including, but not limited to • Emergency out of hour repairs • Supporting tenants locked out of properties • Dog Warden Services • Drainage • Flooding • Homelessness • Emergency Planning • Other ad hoc requests
Timeline
- Completed: Award published26 June 2026Current notice
- Completed: Award date1 July 2026
- Next: Contract expiry date30 June 2027in 8 months
About the buyer
Chesterfield Borough Council is a local authority in Derbyshire. Local suppliers are encouraged to bid for building, IT, facilities and waste management contracts, though no preferred list exists.
Over the past 5 years, most of Chesterfield Borough Council's contract awards have been in construction work, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@chesterfield-borough-council.gov |
Related topics
Topics related to Out of Hours Call Handling, ranked by notice volume.
- 1,285£122.6bn
- 1,453£103.1bn
- 4,659£217.1bn
- 1,413£1.5bn
Related buyers
Buyers similar to Chesterfield Borough Council.
- 1,601£17.0bn
- 1,442£1.6bn
- 1,046£2.5bn
- 1,031£1.8bn
- 1,009£3.3bn
- 893£923.2m
- 848£386.8m
- 803£17.3bn
- 743£511.0m
- 683£1.9bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.