TSM survey
Details
- Supplier(s)
- Acuity Research & Practice
- Value
- £63,292.6
- Duration
- 5 years
- Topic
- Research consultancy services
- Published
- 9 June 2026
- Source
- uk:find_a_tender
Tender description
To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord. ## Contract award Title: TSM survey
Timeline
- Completed: Award published9 June 2026Current notice
- Completed: Award date9 June 2026
- Next: Contract expiry date13 August 2031in 5 years
About the buyer
Durham Aged Mineworkers Homes Association is a charity that provides homes in former mining communities in County Durham and the wider North East. The association has provided homes since 1898. More than 1,700 affordable homes, mostly bungalows, make up its housing stock. Repair contracts run for 24 months with the option to extend for a further 24. Property insurance is placed through an insurance broker rather than tendered directly.
A void repairs framework contract is called off through direct awards and further competition.
Over the past 5 years, most of Durham Aged Mineworkers Homes Association's contract awards have been in construction work, repair and maintenance and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-aged-mineworkers-homes-association.gov |
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