Awarded contract

Unified Communications and Contact Centre

Details

Buyer: Trafford Council
Supplier(s): GAMMA NETWORK SOLUTIONS LIMITED
Value: GBP 503,187.37
Topic: Telecommunications services
Published: 23 April 2026
Source: uk:find_a_tender

Tender description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform. Lot 1: Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Timeline

Completed: Award date11 February 2026
Completed: Award published23 April 2026
Current notice

About the buyer

Trafford Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64200000 · Telecommunications services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@trafford-council.gov
Commercial Director	+44 •••• ••••••	••••••••@trafford-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@trafford-council.gov
Category Lead	+44 •••• ••••••	••••••••@trafford-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@trafford-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@trafford-council.gov