Awarded contract

CBMDC 462 - automated telephony call routing solution

Details

Buyer: City of Bradford Metropolitan District Council
Topic: Telephone switchboards
Published: 12 March 2026
Source: uk:bluelight

Tender description

Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework – Lot 1: Patient Messaging Services

Timeline

Completed: Award published12 March 2026
Current notice
Completed: Award date12 March 2026

About the buyer

City of Bradford Metropolitan District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

32543000 · Telephone switchboards
72000000 · IT services: consulting, software development, Internet and support
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov
Commercial Director	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov
Category Lead	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@city-of-bradford-metropolitan-district-council.gov

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