TSM and Customer Feedback Surveying Services
Details
- Buyer
- Connexus Housing Ltd
- Value
- GBP 144,000
- Topic
- Survey services
- Published
- 15 December 2025
- Submission
- 16 January 2026
- Source
- uk:find_a_tender
Tender description
Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs).
Timeline
- Completed: Tender published15 December 2025Current notice
- Completed: Submission date16 January 2026
About the buyer
Connexus Housing Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311000 · Survey services
- 79311200 · Survey conduction services
- 79311210 · Telephone survey services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@connexus-housing-ltd.gov |
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