Intranet Delivery and Renfrewshire.gov.uk Optimisation Phase

Tender description

Work done so far The Digital Experience (DXP) programme has made significant progress: · New Drupal architecture and design system are in place for Renfrewshire.gov.uk, built to support multiple domains including the intranet · Existing hosting setup with Acquia Cloud Platform provides a strong foundation for future development · Structured content model and Drupal content / paragraph types created for Renfrewshire.gov.uk will be reused and enhanced for the intranet · Design system (Figma and Chromatic/Storybook) will be reused and tailored for the intranet, including internal branding updates · LocalGov Drupal Microsite entity is part of the architecture, allowing flexible management of multiple domains from one dashboard while keeping each site's design and features distinct · Key modules and configurations supporting microsites have been implemented, combining LocalGov Drupal features with Renfrewshire-specific needs. Which phase the project is in Live Existing team Key Renfrewshire Council team members: • 1 Digital Experience Manager (product owner) • 1 Project manager • 1 Lead Content Designer • 2 Content Designers • 1 Content Editor • 1 Senior Interaction Designer • 1 Front-end Developer. The Council team is responsible for: · UX and content activities like ORCA (Object, Relationships, Calls-to-action, Attributes), content modelling, and content writing and migration · Prototyping pattern library and objects and documenting them using Figma, Notion and Jira · Writing most Jira tickets, including descriptions and Acceptance Criteria · Front-end development tasks such as building and optimising the HTML pattern library and running accessibility tests and audit · Conducting most QA, UAT, and user testing. Address where the work will be done This work will take place remotely to avoid unnecessary CO2 emissions due to travels. Working arrangements The supplier will integrate with the Renfrewshire Council team, share knowledge and insight, work in an open and transparent way, and lead web development activities. The digital agency will be responsible for end-to-end development and technical aspects of the intranet development and Renfrewshire.gov.uk optimisation, including: · Leading all technical development: Drupal setup, architecture, integrations, and deployment (with senior technical lead for strategic decisions and smooth collaboration) · Supporting front-end development and integration between Figma, Chromatic/Storybook, GitHub, and Drupal · Providing project management resources for planning, delivery, and coordination · Writing Jira tickets for technical fixes or backend solutions when needed · Providing formal QA support for complex or high-impact features only · Fully adopting the object-oriented approach and applying it in Drupal Tools and communication: The team will work remotely and communicate via Microsoft Teams. We use Figma/FigJam, Storybook, Chromatic, GitHub, and Jira. All project ceremonies (stand-ups, sprint planning, show and tells) will be held on Microsoft Teams. Provide more information about your security requirements: No security clearance needed Latest start date 2026-05-04 Enter the expected contract length: 1 year, 6 months Special terms and conditions In line with and detailed in Framework schedule 6 (Order Form) and relevant Call Off Schedules and Joint Schedules, the following additional required terms and conditions are: · CO-19 - Scots Law · JS 7 - D&B rating of 20 · CO 2 (Staff Transfer) Part C and E will apply. Please refer to The Thread for copies of the draft Order Form and relevant Schedules. This is for reference only and will be required to be completed by the successful supplier. The documents can be read here: INSERT THE THREAD LINK Are you prepared to show your budget details?: Yes Indicative maximum: 95000 Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work Renfrewshire Council seeks a delivery partner to build a new, object-oriented intranet using LocalGov Drupal 11 or above as a foundation, and to optimise and migrate Renfrewshire.gov.uk to Drupal 11 or above (depending on Drupal core release schedule). More details about this work: https://thethread.renfrewshire.gov.uk/blog/2025/11/25/invitation-to-tender-for-intranet-delivery-and-renfrewshire-gov-uk-optimisation Where the supplied staff will work No specific location (for example they can work remotely) Who is the organisation using the products or services The Renfrewshire Council Why the work is being done The current intranet must be replaced. New intranet should launch late 2026. Renfrewshire.gov.uk needs migration to Drupal 11 or above for improved stability, security, and future readiness. The Digital Experience (DXP) programme is driving these changes to modernise and unify the council's digital estate. More details about this work: https://thethread.renfrewshire.gov.uk/blog/2025/11/25/invitation-to-tender-for-intranet-delivery-and-renfrewshire-gov-uk-optimisation/ The business problem you need to solve · Deliver a secure, accessible intranet on Drupal 11 or above with hybrid access for all staff, including those without council credentials, by October 2026 · Migrate Renfrewshire.gov.uk from Drupal 10 to Drupal 11 or above for long-term stability, security, and performance · Improve content management by reusing and optimising content models / types and workflows across both websites · Enhance search and discoverability across both websites so users can quickly find relevant information · Strengthen content governance across both websites with better review schedules, ownership, and reporting · Build internal capability through training and shadowing for independent platform management · (Budget permitting) Assess how MCP server and RAG system could help reuse content across platforms for AI user experiences First user type: Council employees (including frontline staff, part-time workers, and those without regular device access) First user type: Service content owners First user type: Digital and content teams