Awarded contract

Restart Scheme Extension Customer Satisfaction Survey

Details

Supplier(s)
IFF Resarch
Value
GBP 256,149
Duration
2 years
Topic
Research services
Published
10 October 2025

Tender description

A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.

Timeline

  1. Completed: Award date12 September 2025
  2. Completed: Award published10 October 2025
    Current notice
  3. Next: Contract expiry date11 September 2027in 12 months

About the buyer

Department of Works & Pensions is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services

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