Expired contract
Voice automation
Details
- Buyer
- Cornwall Council
- Supplier(s)
- TTEC (UK) Solutions Limited
- Duration
- 5 months
- Published
- 30 September 2025
- Source
- uk:procontracts
Tender description
Microsoft Dynamics 365 / Copilot Studio based solution using AI-driven voice automation and the implementation of this IVR-based automation solution Keywords: voice automation, co-pilot, automation
Timeline
- Completed: Award published30 September 2025Current notice
- Completed: Award date30 September 2025
- Completed: Contract expiry date28 February 2026
About the buyer
Cornwall Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cornwall-council.gov |
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