Awarded contract

Provision of a Cloud Based Contact Centre Solution

Details

Value
GBP 2,056,225.2
Duration
3 years
Topic
Electrical machinery, apparatus, equipment and consumables; lighting
Published
10 September 2025

Tender description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Timeline

  1. Completed: Award date8 September 2025
  2. Completed: Award published10 September 2025
    Current notice
  3. Next: Contract expiry date29 September 2028in 2 years

About the buyer

Leicestershire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 31000000 · Electrical machinery, apparatus, equipment and consumables; lighting
  • 32000000 · Radio, television, communication, telecommunication and related equipment
  • 45000000 · Construction work

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Decision makers

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