Awarded contract

Service Desk Certification (SDC) Programme

Details

Value
GBP 29,900
Duration
4 years
Topic
Specialist training services
Published
26 August 2025

Tender description

This procurement is for the Service Desk Certification (SDC) Programme to be delivered by the Service Desk Institute (SDI). The programme will run over a period of three years and nine months and comprises 18.5 delivery days. SDI's certification is the only globally recognised, independently audited framework specifically designed for service desk operations. It is aligned with the Global Best Practice Standard for Service Desk and provides maturity benchmarking, structured improvement plans, and independent validation. Expenses are recoverable in line with DfT Policy rates. ## Contract award

Timeline

  1. Completed: Award published26 August 2025
    Current notice
  2. Completed: Award date26 August 2025
  3. Next: Contract expiry date26 June 2029in 3 years

About the buyer

Maritime and Coastguard Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 80510000 · Specialist training services

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Decision makers

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