Closed tender

National Framework Agreement for the provision of Secure Patient Transport Services

Details

Value
£25,000,000
Topic
Patient-transport vehicles
Published
27 August 2025
Submission
17 August 2026

Tender description

In 2024, the Countess of Chester Hospital NHS Foundation Trust established a Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). This is extended to be include the Health Services (Provider Selection Regime)(Wales) Regulations 2025. "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act, a county council or county borough council in Wales, a local health board established under section 11 of the National Health Service (Wales) Act 2006, a National Health Service trust established under section 18 of the National Health Service (Wales) Act 2006, or a special health authority established under section 22 of the National Health Service (Wales) Act 2006. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. This framework agreement aims to support mental health patient requirements through the provision of secure patient transport services. The framework was awarded to run for an initial term of 2 years with options to extend for up to a further 2 years in annual increments. The framework has been extended for 1 year, with one further extension available. As previously advertised in the Framework tender documentation, the Framework will be reopened to new applicants annually, approximately 90 days before the anniversary of the Framework Commencement Date. Previously appointed Suppliers will NOT be obliged to reapply on an annual basis. Framework Suppliers appointed on the first anniversary of the Framework Commencement Date will be awarded a Framework Agreement of up to 3 years duration; Framework Suppliers appointed on the second anniversary of the Framework Commencement Date will be awarded a Framework Agreement of up to 2 years duration and Framework Suppliers appointed on the third anniversary of the Framework Commencement Date will be awarded a Framework Agreement of up to 1 year duration. This notice concerns the Second re-opening of the Framework to new applicants. Lot 1: DESCRIPTION OF SERVICES The Supplier will provide secure patient transport services. The expected outcomes of the Services will be: • Provide patients with a safe, professional, and quality service which is appropriate to their needs. • Provide the appropriate vehicle and accompanying suitably qualified and experienced staff in a timely manner. • Convey patients to the appropriate destination in a vehicle suitable for their needs, ensuring their dignity and respect. • Provide a high-quality service based on individual patient needs which meets industry best practice and NICE guidance. • Provide an efficient, easy to use booking system for Contracting Authorities to utilise to minimise delays. • Provide all appropriate paperwork and service level reports in accordance with national and local requirements. • Eliminate aborted journeys/empty vehicles to provide a financially and environmentally sustainable service. REASON FOR NOTICE This is an intention to award notice to conclude a framework agreement using the competitive process. LIFETIME VALUE OF AGREEMENT £25,000,000 RELEVANT AUTHORITIES ABLE TO USE THE AGREEMENT The Countess of Chester Hospital NHS Foundation Trust wishes to award new suppliers to an existing Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act, a county council or county borough council in Wales, a local health board established under section 11 of the National Health Service (Wales) Act 2006, a National Health Service trust established under section 18 of the National Health Service (Wales) Act 2006, or a special health authority established under section 22 of the National Health Service (Wales) Act 2006. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. DURATION OF AGREEMENT The original framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments. This notice concerns the second annual reopening of the framework, therefore suppliers awarded to this framework under this notice will be awarded to the remaining period of the framework. This includes an optional 1 year extension.

Timeline

  1. Completed: Tender published27 August 2025
    Current notice
  2. Completed: Submission date17 August 2026

About the buyer

Countess of Chester Hospital NHS Foundation Trust provides acute hospital care in Chester as part of the NHS healthcare sector, buying through a dedicated procurement department. A Strategic Procurement team runs tendering and reverse e-auctions for commodity pricing. The Trust's Commercial Procurement Services hosts national framework agreements for NHS trusts and public bodies. Clinical procurement specialists coordinate product trials with suppliers.

Over the past 5 years, most of Countess of Chester Hospital NHS Foundation Trust's contract awards have been in construction work, medical equipment and pharmaceuticals and repair and maintenance.

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