G-Cloud (RM1557.13) Complaints Management System
Details
- Supplier(s)
- COMPUTER APPLICATION SERVICES LIMITED
- Value
- GBP 33,250
- Duration
- 2 years
- Topic
- Machinery for mining, quarrying, construction equipment
- Published
- 1 August 2025
- Source
- uk:procontracts
Tender description
Complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included.
Timeline
- Completed: Award date18 November 2024
- Completed: Award published1 August 2025Current notice
- Next: Contract expiry date17 November 2026in 3 months
About the buyer
Middlesbrough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 43000000 · Machinery for mining, quarrying, construction equipment
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov |
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