YPO - 001253 CRM Solution for YPO and Wider Public Sector

Tender description

YPO are looking for a Supplier to be appointed onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only. In addition to the above, YPO and NEPO are looking for Suppliers to be appointed onto a Framework Agreement (Lot 2) following a Competitive Tendering Procedure for the provision of CRM Solutions for YPO, NEPO and the Wider Public sector. The Framework is designed to meet the needs of all public sector Contracting Authorities. For the Framework solution YPO is the lead Public Sector Buying Organisation (PSBO) working in collaboration with NEPO (The Association of North East Councils Limited trading as the North East Procurement Organisation) as a group of Public Sector Buying Organisations (PSBOs). ALL DOCUMENTS AND QUESTIONS SUPPLIERS MUST COMPLETE AT THIS STAGE ARE: FOR LOT 1 (YPO CONTRACT): - Procurement Specific Questionnaire - All Lots (Online) - Conditions of Participation - All Lots (Online) - Mandatory Requirements (Questions) - All Lots (Online) - Mandatory Questions (Requirements) - Lot 1 Only (Online) - Shortlisting Questions - Lot 1 Only (Online) FOR LOT 2 (FRAMEWORK): - Procurement Specific Questionnaire - All Lots (Online) - Conditions of Participation - All Lots (Online) - Mandatory Requirements (Questions) - All Lots (Online) - Mandatory Requirements (Questions) - Lot 2 Only (Online) Keywords: system, customer, CRM