Awarded contract

Contact Center Telephony Support

Details

Value
GBP 1,500,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
11 June 2025

Tender description

This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.

Timeline

  1. Completed: Award published11 June 2025
    Current notice
  2. Completed: Award date27 June 2025
  3. Next: Contract expiry date26 June 2028in 2 years

About the buyer

Hampshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72100000 · Hardware consultancy services
  • 72200000 · Software programming and consultancy services
  • 72210000 · Programming services of packaged software products
  • 72220000 · Systems and technical consultancy services
  • 72230000 · Custom software development services
  • 72240000 · Systems analysis and programming services
  • 72250000 · System and support services
  • 72260000 · Software-related services
  • 72300000 · Data services
  • 72400000 · Internet services
  • 72500000 · Computer-related services
  • 72600000 · Computer support and consultancy services
  • 72700000 · Computer network services
  • 72800000 · Computer audit and testing services
  • 72900000 · Computer back-up and catalogue conversion services

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Decision makers

Connect with the people behind this procurement.

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