Awarded contract

Housing Services & Resident Engagement

Details

Buyer: Westminster City Council
Supplier(s): Kwest Research Ltd
Value: GBP 610,594
Duration: 3 years
Topic: Survey services
Published: 23 April 2025
Source: uk:contracts_finder

Tender description

This procurement activity relates to the appointment of an independent market research company to survey residents to provide insight on performance and satisfaction amongst social housing tenants and leaseholders in the City of Westminster. The successful supplier will be required to carries out monthly perception (including the Tenant Satisfaction Measures - TSMs) and transactional surveys and provide data on performance and satisfaction from social housing tenants and leaseholders, as well as high level insight into key/current issues. The data will be used to appraise and better understand WCC housing services performance as well as to contribute to wider reporting in the Growth, Planning and Housing directorate.

Timeline

Completed: Award date1 April 2025
Completed: Award published23 April 2025
Current notice
Next: Contract expiry date31 March 2028in 2 years

About the buyer

Westminster City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79311000 · Survey services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@westminster-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@westminster-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@westminster-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@westminster-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@westminster-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@westminster-city-council.gov