Expired contract

TOM Delivery Partner for CCG (CW95581)

Details

Buyer: HM Revenue & Customs (HMRC)
Supplier(s): Baringa Partners LLP
Value: GBP 4,165,000
Duration: 2 years
Topic: Management-related services
Published: 18 December 2024
Source: uk:contracts_finder

Tender description

Provision of support and design of a Target Operating Model for Customer Care Group incl. governance, process data, technology, people and skills. Wave 1: better use of planning in operations. Wave 2: enabling CCG to have a flexible workforce.

Timeline

Completed: Award date22 July 2024
Completed: Award published18 December 2024
Current notice
Completed: Contract expiry date21 July 2026

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79420000 · Management-related services
79930000 · Specialty design services

Decision makers

Connect with the people behind this procurement.

Contact name	Job title	Phone number	Work email
	Head of Procurement	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
	Commercial Director	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
	Procurement Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
	Category Lead	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
	Senior Buyer	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov
	Contracts Manager	+44 •••• ••••••	••••••••@hm-revenue-customs-hmrc.gov

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