Awarded contract

Contact Centre Replacement

Details

Value
GBP 307,500
Topic
Postal and telecommunications services
Published
11 December 2024

Tender description

Contact Centre Replacement Lot 1: The Gentoo Group requires a Contact Centre as a Service (CCaaS). The Group will utilise the G-Cloud 13 Framework Agreement - using the Direct Award process as outlined in the CCS Buyer guide. The Contract Agreement will be for an initial 36 month period, with an option to extend for a further 1 x 12months. The total contract duration will not exceed 48 months.

Timeline

  1. Completed: Award date8 November 2024
  2. Completed: Award published11 December 2024
    Current notice

About the buyer

Gentoo Group Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64000000 · Postal and telecommunications services

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Decision makers

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