Awarded contract

His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force Management (WFM) Solution

Details

Buyer
Ministry of Justice
Supplier(s)
NICE Systems UK Ltd
Value
GBP 1,845,233.22
Duration
4 years
Topic
Telecommunications network
Published
15 November 2024
Source
uk:contracts_finder

Tender description

A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.

Timeline

  1. Award date1 November 2024
  2. Award published15 November 2024
    Current notice
  3. Contract expiry date31 October 2028in 2 years

About the buyer

Ministry of Justice is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32412100 · Telecommunications network
  • 64200000 · Telecommunications services

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Decision makers

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