Clinical Support Hub Mobile Resource Pilot

Tender description

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH. Lot 1: The Strategic Programme for Urgent and Emergency Care are seeking to establish a 12 month pilot for a support contract which would carry out observations and assessments. This would enable the Clinical Support Hub (CSH) to manage more cases more appropriately saving time and resource for traditional UPC OOH services. The pilot provider are able to visit patients in their own homes and in care homes and there is also an option to have a wheelchair-enabled car that can transport patients either to hospital, if required, or to an out of hours base. An example of the activities under the Clinical Support Hub Mobile Resource Pilot are; 1. 12 lead ECG for interpretation by a Clinician 2. Taking bloods and transporting to laboratory 3. Urine dip 4. Weighing patients 5. Patient transport to UPC base 6. Support to pull cases from the 111 PEQ (stack) 7. Support direct admission 8. Patient follow up to monitor /update observations The proposed pilot will cover the three CSH: Vantage Point House (East), Thanet house (West), and Ty Elwy (North), with two cars for North and West Wales to take account of the geography, thereby covering the whole of Wales. The service would be in place for 10 hours per day on Saturdays/Sundays and 8 hours on Bank holidays.