Closed tender

Secondary Contact Centre

Details

Buyer
Platform Housing Group
Value
GBP 550,000
Topic
Call centre
Published
26 September 2024
Submission
25 October 2024
Source
uk:find_a_tender

Tender description

Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support. The purpose of this tender is to identify a supplier who can provide comprehensive call handling service. Lot 1: Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support. The purpose of this tender is to identify a supplier who can provide comprehensive call handling service.

Timeline

  1. Tender published26 September 2024
    Current notice
  2. Submission date25 October 2024

About the buyer

Platform Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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