Customer Engagement Platform (Request for Information)
Details
- Topic
- Software package and information systems
- Published
- 20 August 2024
- Submission
- 12 September 2024
- Source
- uk:bluelight
Tender description
North Yorkshire Council are seeking a flexible platform to deliver customer engagement capabilities, encompassing CRM, case management and online portals. The Council is requesting information from suppliers to help determine the scope and feasibility of its requirement, to understand the range of potential solutions available in the market, and to assist with drafting a potential future tender specification for a Customer Engagement Platform.
Timeline
- Completed: Tender published20 August 2024Current notice
- Completed: Submission date12 September 2024
About the buyer
North Yorkshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72200000 · Software programming and consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov |
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