Closed tender

Customer Engagement Platform (Request for Information)

Details

Topic
Software package and information systems
Published
20 August 2024
Submission
12 September 2024

Tender description

North Yorkshire Council are seeking a flexible platform to deliver customer engagement capabilities, encompassing CRM, case management and online portals. The Council is requesting information from suppliers to help determine the scope and feasibility of its requirement, to understand the range of potential solutions available in the market, and to assist with drafting a potential future tender specification for a Customer Engagement Platform.

Timeline

  1. Completed: Tender published20 August 2024
    Current notice
  2. Completed: Submission date12 September 2024

About the buyer

North Yorkshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72200000 · Software programming and consultancy services

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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