Provision of Nutritional Products and Associated Support Services v1

Tender description

The Supplier will support the consortium to provide a responsive, safe and effective enteral nutrition service. <br/><br/>This will be achieved by supporting the nutritional needs of service users by providing advice and information, as well as the right products and equipment in the right quantities, at the right place and time, leading to high level of service user experience and satisfaction. Lot 1: The Supplier will support the consortium to provide a responsive, safe and effective enteral nutrition service across SEL. This will be achieved by supporting the nutritional needs of service users by providing advice and information, as well as the right products and equipment in the right quantities, at the right place and time, leading to high level of service user experience and satisfaction. This includes:<br/><br/>• Supporting safe discharge from hospital without delay <br/>• Preventing attendance and admission to hospital where possible<br/>• Providing information, advice, support and training on enteral tube feeding to service users, their carers/ families and healthcare professionals (HCPs) in the healthcare setting or their place of residence<br/>• Provision of enteral nutrition products and equipment <br/><br/>The supplier will provide the following services to service users in the community and/ or hospitals and satellite sites:<br/><br/>• Training, support and delivery of equipment and ancillaries, including giving sets, enteral tube feeding pumps<br/>• Servicing of enteral tube feeding pumps as/ if required<br/>• Training support and delivery of nutritional products including enteral tube feed and oral nutritional supplements and other nutritional products. This includes facilitating the transition to an off-script processes for enteral tube feeds in Bromley, Bexley and Greenwich and for ONS in all boroughs, except Lewisham which is already off FP10<br/>• Home delivery Service <br/>• Clinical Nursing Service