GB-Middlesbrough: Customer Experience (CX) Review and Strategy Development
Details
- Buyer
- Teesside University
- Value
- GBP 300,000
- Topic
- Business and management consultancy services
- Published
- 8 January 2024
- Submission
- 29 January 2024
- Source
- uk:contracts_finder
Tender description
Teesside University (TU) wish to procure a specialist CX consultant / agency to support the development of a TU Group Customer Experience Strategy - the work has been split into the delivery of the following two objectives: 1.To develop a clear understanding of TU Group's current position with regards Customer Experience. 2.To develop a TU Group overarching Customer Experience (CX) Strategy Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Timeline
- Completed: Tender published8 January 2024Current notice
- Completed: Submission date29 January 2024
About the buyer
Teesside University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79410000 · Business and management consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@teesside-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@teesside-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@teesside-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@teesside-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@teesside-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@teesside-university.gov |
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