Closed tender

GB-Middlesbrough: Customer Experience (CX) Review and Strategy Development

Details

Value
GBP 300,000
Topic
Business and management consultancy services
Published
8 January 2024
Submission
29 January 2024

Tender description

Teesside University (TU) wish to procure a specialist CX consultant / agency to support the development of a TU Group Customer Experience Strategy - the work has been split into the delivery of the following two objectives: 1.To develop a clear understanding of TU Group's current position with regards Customer Experience. 2.To develop a TU Group overarching Customer Experience (CX) Strategy Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Timeline

  1. Completed: Tender published8 January 2024
    Current notice
  2. Completed: Submission date29 January 2024

About the buyer

Teesside University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79410000 · Business and management consultancy services

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