Laois County Council require a Microsoft Teams based telephony system for use by the MyPay Shared Service Centre.
Details
- Buyer
- Laois County Council
- Topic
- Telecommunications equipment and supplies
- Published
- 7 May 2024
- Submission
- 11 June 2024
- Source
- ie:e_tenders
Tender description
Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality. Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality.
Timeline
- Completed: Tender published7 May 2024Current notice
- Completed: Submission date11 June 2024
About the buyer
Laois County Council is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32500000 · Telecommunications equipment and supplies
- 48510000 · Communication software package
- 64210000 · Telephone and data transmission services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@laois-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@laois-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@laois-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@laois-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@laois-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@laois-county-council.gov |
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