Provision of Medical Equipment Servicing, Repair and Consumables Service (MESRC) for Dorset

Tender description

The Provider will work with NHS Dorset, to develop, implement and provide a procurement and management system for electronic medical devices, spares and consumables used by service users who are eligible for Continuing Health Care (CHC) or Children and Young People Continuing Care (CYPCC) funding. Lot 1: Development, implementation and provision a procurement and management system for electronic medical devices, spares and consumables used by service users who are eligible for Continuing Health Care (CHC) or Children and Young People Continuing Care (CYPCC) funding. <br/><br/>The service shall:<br/>• provide an overarching management system, linking with device users, clinical <br/>support teams, equipment suppliers, maintenance agencies and local NHS service <br/>providers.<br/>• Provide spares and consumables which are required to ensure the proper <br/>functioning of the medical devices.<br/>• provide a delivery service for consumables.<br/>• Service and maintain the electronic medical devices, or where appropriate arrange <br/>for 3rd party service and maintenance in accordance with the equipment <br/>specification.<br/>• Provide Dorset ICB with governance assurance.<br/>• Provide best value, where appropriate considering patient service needs.<br/>The system shall ensure that:<br/>• A database of the devices included within the contract is established and <br/>maintained.<br/>• A scheduled service management and calibration process is developed and <br/>implemented including PAT testing annually.<br/>• A contract management system is developed and implemented.<br/>• Local repair processes are developed and implemented.<br/>• Consumables are delivered to service users in a timely manner, with appropriate<br/>records being kept of all orders and deliveries – list of example zones provided in <br/>appendix 1. <br/>• Storage, distribution, and location management services are developed and <br/>implemented.<br/>• An equipment loan, replacement and planning process is developed and <br/>implemented.<br/>In order to support the devices included within the scope of the contract the following <br/>professional and management services will be provided:<br/>• Procurement advice.<br/>• Repair/replacement advice.<br/>• Risk assessment advice.<br/>• Management advice.<br/>• Contract management advice.<br/>• Attending medical devices and contract meetings.<br/>• Device alert and hazard management advice.<br/>Where beneficial and appropriate, services will be commissioned from third party <br/>providers. Third party providers will be subject to the supplier assessment process detailed <br/>in the ISO9001:2015 quality management system and shall comply with all applicable<br/>legislation and guidance.<br/>Costs for the provision of services from NHS and non-NHS providers will be discussed and <br/>approved by Dorset ICB. This will include:<br/>• NHS and non-NHS provider schedule service and repair arrangements.<br/>• Supply of spare parts.<br/>• Supply of consumables.<br/>• Local device storage and transport arrangements.<br/>• Device commissioning costs.<br/>• Device management costs.<br/>• Device disposal costs.