Out of Hours Call Handling Service
Details
- Buyer
- Orbit Group Ltd
- Topic
- Office-support services
- Published
- 19 April 2024
- Submission
- 31 May 2024
- Source
- uk:procontracts
Tender description
Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor’s. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices. Keywords: Out of Hours Call Handling Service
Timeline
- Completed: Tender published19 April 2024Current notice
- Completed: Submission date31 May 2024
About the buyer
Orbit Group Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79500000 · Office-support services
- 79510000 · Telephone-answering services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov |
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