Closed tender

Soft Market Test for a Workforce Management System

Details

Buyer
Cambridgeshire County Council
Topic
IT services: consulting, software development, Internet and support
Published
25 March 2024
Submission
26 April 2024
Source
uk:procontracts

Tender description

The County Council Contact Centre are looking to find a solution for their workforce that will ensure the right number of agents are working at the right time. The system should optimise agent productivity, ultimately leading to an enhanced customer experience. Keywords: Contact Centre, Software, Workforce Management Software

Timeline

  1. Tender published25 March 2024
    Current notice
  2. Submission date26 April 2024

About the buyer

Cambridgeshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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