South Cambridgeshire District Council - Website Redesign

Tender description

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites' navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7. South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technological trends. Huntingdonshire District Council will have the option to use this contract at their discretion. Should you wish to bid for this contract please do so by visiting our e-tendering portal at: https://procontract.due-north.com/Advert?advertId=3a1c113f-a4ae-ed11-811f-005056b64545