Expired contract
Contact Centre Services
Details
- Buyer
- COMPANIES HOUSE
- Supplier(s)
- SERCO LIMITED
- Value
- GBP 9,544,470.42
- Duration
- 2 years
- Topic
- Administration services
- Published
- 13 December 2023
- Source
- uk:contracts_finder
Tender description
Provision of outsourced contact centre services.
Timeline
- Completed: Award published13 December 2023Current notice
- Completed: Award date19 February 2024
- Completed: Contract expiry date16 November 2025
About the buyer
COMPANIES HOUSE is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 75100000 · Administration services
- 75130000 · Supporting services for the government
- 79340000 · Advertising and marketing services
- 79341000 · Advertising services
- 79341100 · Advertising consultancy services
- 79341400 · Advertising campaign services
- 79342000 · Marketing services
- 79342100 · Direct marketing services
- 79342200 · Promotional services
- 79342300 · Customer services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
- 79342320 · Customer-care services
- 79510000 · Telephone-answering services
- 79511000 · Telephone operator services
- 79512000 · Call centre
- 79530000 · Translation services
- 79540000 · Interpretation services
- 79550000 · Typing, word-processing and desktop publishing services
- 79570000 · Mailing-list compilation and mailing services
- 79600000 · Recruitment services
- 79610000 · Placement services of personnel
- 79994000 · Contract administration services
- 79996100 · Records management
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@companies-house.gov |
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