Closed tender

Incommunities - Out of Hours Responsive Repairs Call Handling Service

Details

Buyer: Procurement for Housing
Value: GBP 310,000
Topic: Telephone-answering services
Published: 14 November 2023
Submission: 14 December 2023
Source: uk:contracts_finder

Tender description

Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B - Tender Requirements and Specification. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions.

Timeline

Completed: Tender published14 November 2023
Current notice
Completed: Submission date14 December 2023

About the buyer

Procurement for Housing is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79510000 · Telephone-answering services
79511000 · Telephone operator services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@procurement-for-housing.gov
Commercial Director	+44 •••• ••••••	••••••••@procurement-for-housing.gov
Procurement Manager	+44 •••• ••••••	••••••••@procurement-for-housing.gov
Category Lead	+44 •••• ••••••	••••••••@procurement-for-housing.gov
Senior Buyer	+44 •••• ••••••	••••••••@procurement-for-housing.gov
Contracts Manager	+44 •••• ••••••	••••••••@procurement-for-housing.gov